Shipping & Returns
Free standard shipping on all orders over $250 CAD in Canada
International shipping is available as per the rates indicated upon checkout.
Your prints will be packaged extensively with bubble wrap inside of a cardboard box to prevent damage.
Turnaround time for your prints is 5-7 business days for production. Your prints will be shipped and should arrive between 7-10 business days depending on package size and location.
Level Fine Art is not responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. The customer is responsible for filing all claims.
Level Fine Art is not responsible for any packages once they are in the hands of the shipping provider.
We ship standard via Canada Post, FedEx and Purolator.
All sales are final and we do not issue refunds.
If you are unsatisfied with the final product or the product is defective we will re-do it for you at no cost. We will need the original print returned to us and indication as to the reason for return.
Our policy exists for 30 days once the product has confirmed shipped. If 30 days have gone by since your purchase, we reserve the right to revoke the return.